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Shipping & Payment
Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For the United Arab Emirates, we offer only DHL Express with fast home delivery.
Express delivery is normally completed within 24–48 hours, depending on your location.
Shipping Costs
We offer DHL Express delivery to the United Arab Emirates.
- Orders under 389 AED – Shipping cost: 59 AED
- Orders from 389 AED – Free express shipping
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
- Visa
- Mastercard
- Maestro
- American Express
- Klarna
Klarna
- Pay later – Shop now, pay in 30 days
- Pay now – Fast and secure payment
- Pay in installments – Split the payment
PayPal
- Select "PayPal" as the payment option at checkout
- Log in to your PayPal account when redirected
- Confirm and complete the payment
About SKIN1004
SKIN1004 is a Korean skincare brand that focuses on natural ingredients to create products that promote healthy and radiant skin. The brand is known for its use of Centella Asiatica, a plant with soothing and healing properties, and has become a favorite among skincare enthusiasts worldwide. In addition, SKIN1004 prioritizes sustainability with recyclable packaging and high-quality, gentle products.
Their range offers something for all skin types, from cleansers and toners to serums, masks, and creams. One of their most popular products is the Centella Asiatica serum, which hydrates, soothes irritated skin, and provides a natural glow. With effective and natural products, SKIN1004 aims to help you achieve balanced and healthy skin while caring for the environment.
Ingredienser
Water, Glycolic Acid (17%), Potassium Hydroxide, Butylene Glycol, Glycerin, 1,2-Hexanediol, Niacinamide, Pyrus Malus (Apple) Fruit Extract, Solanum Lycopersicum (Tomato) Fruit Extract, Gardenia Florida Fruit Extract, Theobroma Cacao (Cocoa) Extract, Beta Vulgaris (Beet) Root Extract, Capsicum Annuum Fruit Extract, Malpighia Emarginata (Acerola) Fruit Extract, Punica Granatum Fruit Extract, Rubus Idaeus (Raspberry) Fruit Extract, Vaccinium Macrocarpon (Cranberry) Fruit Extract, Gluconolactone, Salicylic Acid, Dextrin, Xanthan Gum, Propanediol, Sodium Hyaluronate, Hydrolyzed Pea Protein, Phytosterols, Lecithin, Olea Europaea (Olive) Fruit Oil, Squalane, Butyrospermum Parkii (Shea) Butter, Ceramide NP, Disodium EDTA, Ethylhexylglycerin.
Common questions about K-Beauty – everything you need to know
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.