Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For the United Arab Emirates, we offer only DHL Express with fast home delivery.
Express delivery is normally completed within 24–48 hours, depending on your location.
Shipping Costs
We offer DHL Express delivery to the United Arab Emirates.
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
Purified Water, Cetrimonium Chloride, Cellulose, Proplene Glycol, Zanthoxylum Piperitum Fruit Extract, Pasqueflower Extract, Usnea Extract, Carbomer, Polysorbate 80, Lemon Water, Lemon Extract, Sparkling Water, Green Tea Water, Hollyhock Extract, Aloe Vera Leaf Extract, Witch Hazel Extract, Centella Extract, Papaya Extract, Hydrolized Collagen, Sodium Hyaluronate, Rice Extract, Brown Algae Extract, Broccolie Extract, Portulaca Extract, Camomile Extract, 1,2-hexandiol, Disodium EDTA, Perfume.
Secret Key is a Korean skincare brand founded in 2007. They combine natural ingredients with science to create effective yet gentle products for all skin types. Their products are dermatologically tested and free from parabens and mineral oil. The brand uses key ingredients such as galactomyces ferment and snail secretion to hydrate, repair, and even out skin tone. They also focus on sustainability with plant-based ingredients and eco-friendly packaging.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
