Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For the United Arab Emirates, we offer only DHL Express with fast home delivery.
Express delivery is normally completed within 24–48 hours, depending on your location.
Shipping Costs
We offer DHL Express delivery to the United Arab Emirates.
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
Water, Alcohol Denat., Fragrance, Butylene Glycol, 1,2-Hexanediol, Dipropylene Glycol, Caffeine, Polysorbate 80, Glycerin, Menthol, Betaine, Ethylhexylglycerin, Citric Acid, Pyrus Malus (Apple) Fruit Extract, Biotin, Glycine, Glutamic Acid, Glutamine, Lysine, Leucine, Methionine, Valine, Serine, Cysteine, Asparagine, Aspartic Acid, Isoleucine, Alanine, Arginine, Ornithine, Carnitine, Tyrosine, Threonine, Tryptophan, Phenylalanine, Proline, Histidine, Gardenia Florida Fruit Extract, Dextrin, Hydrogenated Lecithin, Ceramide NP, Hyaluronic Acid, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate Crosspolymer, Hydrolyzed Glycosaminoglycans, Potassium Hyaluronate, Hydrolyzed Sodium Hyaluronate, Mentha Rotundifolia Leaf Extract, Camellia Sinensis Leaf Extract, Thymus Vulgaris (Thyme) Leaf Extract, Dipropylene Glycol, Denatonium Benzoate, Linalool, Limonene, Benzyl Benzoate, Benzyl Salicylate, Citral, Citronello, Cinnamal, Alpha-Isomethyl Ionone, Eugenol, Geraniol, Coumarin, Hexyl Cinnamal.
MOEV is a Korean hair care brand that offers professional hair care with a focus on sustainable beauty. The products combine advanced biotechnology and natural ingredients, are 100% vegan, cruelty-free and free from sulfates, silicones, and parabens. The brand uses its unique ANNURCATIN™ Complex (with Annurca apple extract, Biotin, and amino acids) to strengthen hair roots and strands, resulting in healthier, shinier, and more balanced hair. MOEV is clinically tested and pH-balanced to suit all hair types, even sensitive scalps.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
